Do you want to give your complaint directly to Zuma? Here is the number to Call

On the first day of its operation Monday this week the hotline has received 7 261 calls from 9am to noon. This equates to about 2 420 an hour or 40 calls a minute."

The 40 call centre agents had been fielding the calls in all 11 official languages, spending between 15 and 20 minutes on a call.

The agents routed the complaints to the public liaison offices in the presidency, national departments and provinces, said Mona.

He said the call centre, with the toll-free number 17737, would spend the next few weeks ironing out teething problems, "with a view to having a fully functional service by the end of the month".

Zuma took two calls himself on Monday morning.

"President Zuma took a call from a distressed citizen from Mount Frere in the Eastern Cape who complained about ill-treatment that she had received at her local Magistrate's Court. The caller's husband passed away in 2006 and she has been trying to access his pension and has experienced problems.

"President Zuma also took a call from a gentleman from Ekurhuleni North, Benoni, who highlighted his disappointment that his area has been experiencing sewerage leakages for months on end without the municipality resolving the matter."

Think this is the coolest idea ever, well done Jay Z [source]